About Us

This site is managed and maintained by Ben Benjabutr. He holds an M.Sc. in logistics management with 10+ years of experience in various functions in supply chain management such as procurement, new product development, international business, business process analysis, and demand management.

Our Mission
- The inspiration to create this site is to try to narrow the gap between theories and actual business practices.

- We present theory in a practical and reader-friendly manner.

- We provide readers with the unbiased information on supply chain management concepts, techniques and case studies that you can readily apply to your work.

We have been blogging about supply chain management for almost 8 years now and the list below is something we are very proud of,

- So far we have got about 60 citations from reputable websites, books, technical papers, scientific articles, conference proceedings, dissertations and theses (more details down below.)

- We are so proud that many academic institutes use our content in classes and their e-learning platforms.

- World's leading companies also share our contents to their team members.

- Ben has been one of the top writers in supply chain management related topics on Quora.com

- Our site traffic has always been among the top supply chain management blogs internationally.

Selected Citations
This section will show you the list of citations we obtain based on the category of each publication. Don't forget to check back this section to see more media coverage, news and thought leadership from time to time.


- The Cloud-Based Demand-Driven Supply Chain by Vinit Sharma (2019)

- How to Formulate an Operations and Supply Chain Strategy to Enter into New and Emerging Markets by Anssar Khan (2018)

- Managing Global Supply Chains by Ron Basu and J. Nevan Wright (2016)

- Handbook of Research on Integrating Social Media into Strategic Marketing edited by Nick Hajli (2015)

- Principles of Supply Chain Management by Richard E. Crandall, William R. Crandall and Charlie C. Chen (2014)

- Original Equipment Manufacturing Contract and Three-Way Bargaining in The Future of Commercial Contracts in Scholarship and Law Reform (2018)

Journal Article

- An Application of Kano Method in the Elicitation of Stakeholder Satisfying Requirements for an e-Ebola Awareness System in WSEAS Transactions on Business and Economics (2018)

- Understanding customer requirements of corrugated industry using Kano model in International Journal of Quality & Reliability Management (2018)

- Predicting the Perceived Worth of Software Product Requirements with Customer Satisfaction in Advanced Science Letters (2017)

- Supply Chain Management using Internet of Things in International Research Journal of Engineering and Technology (2017)

- Best Practices for Reverse Logistics Management in International Journal of Advanced Trends in Engineering and Technology -IJATET (2016)

- Enhancing the Practical Relevance of Research in Production and Operations Management (2016)

- Understanding the relationship between Kano model’s customer satisfaction scores and self-stated requirements importance in SpringerPlus (2016)

- A Study on Customer Awareness on Return Policy Initiatives in Select E-Commerce Websites with Special Reference To Apparel Sector, in Suburbs of Mumbai, India in International Journal of Business Management & Research (2016)

- RFID and XBee based Automated Verification of Put-away Operation for Warehouse Management Systems in International Journal of Computer Information Systems and Industrial Management Applications (2016)

- Green Supply Chain Management Practices In EthiopianTannery Industry: An Empirical Study in International Research Journal of Engineering and Technology (2015)

- Why Apple’s product magic continues to amaze – skills of the world’s #1 value chain integrator in Strategy & Leadership (2014)

- Supply Chain Management in The Conditions of Global Electronic Market in Business Logistics in Modern Management (2014)

Last review and update: July 1, 2019
All contents are written by Ben Benjabutr unless marked as [Guest Commentary]

About the Author and Editor:
Ben Benjabutr is the author and editor of SupplyChainOpz. He holds an M.Sc. in Logistics Management with 10+ years of experience in supply chain management. You can connect with Ben via Twitter, and Quora or drop him a line via e-mail.